Employee Assistance of the Pacific

I am pleased to recommend the Employee Assistance of the Pacific for employee assistance and substance abuse professional services. Since 1989, they have also been a resource in understanding regulations and guidelines applicable to us as a general construction contractor, especially regarding federal DOT and collective bargaining agreements related to substance abuse requirements. Over these many years, very positive feedback have been received from the varied groups of employees, from field craft and union workers to engineers, other professionals, and executives about the counseling services provided to them and their families. Our Human Resources Department and other managers have considered EAP to be a valued partner in dealing with employee performance and behavioral issues. The EAP staff has been readily available to support the organization in responding to critical incidents when needed. We have benefited from our long-standing relationship these more than 25 years.

I am very pleased to recommend Employee Assistance of the Pacific as a provider of employee assistance and substance abuse professional services. Oahu Transit Services has contracted with Employee Assistance of the Pacific since their launch in 2004 and with Straub EAP, their legacy organization, since 1992. Employee Assistance of the Pacific has proven itself to be thoroughly competent in all aspects of their services. In addition, our communication with their staff and counselors has been consistently outstanding. They are readily available to consult on SAP matters and enthusiastically work with us as valued organizational partners in providing a drug free workplace. Our employees trust and value the professional and confidential counseling services provided to them and their families. They know that they will be scheduled quickly with a counselor who understands their working environment as well as the unique challenges of living in Hawaii. When a critical incident has occurred, the EAP staff has been readily available to support the organization in responding to the event. EAP can be relied on to respond with broad professional knowledge and insight into our organizational culture no matter what type of situation arises.