Employee Assistance of the Pacific

We serve as your external behavioral health on-call consultants. Supervisors, Managers, and HR can call our EAP staff to discuss personnel or organizational issues and speak with an expert. We can coach supervisors, managers, and executive leadership on the most effective ways to handle given situations that may only happen once in their career. We deal with these situations regularly and can help coach leaders through the best ways of handling complex human situations.

Helping retain employees that are experiencing performance issues that jeopardize their job is one of the ways EAP can help reduce turnover costs, litigation, and increase safety. Supervisors, in consultation with HR and EAP, may formally refer employees for EAP services when there are performance or behavioral issues. Limited information is relayed to company about employee’s participation and attendance with signed release. Documentation is provided that the employer is doing all it can to provide a challenged employee with positive solutions.

Onsite trainings for supervisors and employees on a variety of topics, including compliance issues (e.g. Sexual Harassment, Workplace Violence, Drug & Alcohol), Communication, Stress Management, Mindfulness, Resiliency, Conflict, Skill Enhancement. When the EAP partners with you to train your company, not only do you get a great training, but a reminder to all about the benefits of EAP. This further increases utilization and value you receive from your EAP dollars.

See Training Catalog.

The primary way employees find out about EAP is from their leadership mentioning it and recommending it, explaining why the employer is committed to their health and well-being. We provide you with brochures, flyers, posters, cards – all tools to use to help promote EAP services. We also provide orientations to train supervisors how to use our services, and send out monthly supervisor newsletters that directly answer common questions from a supervisor’s point of view.

We support those companies under Department of Transportation (DOT) federal regulations for “safety-sensitive” employees. We provide an initial assessment of the employee who has tested positive, develop an individual plan, refer to appropriate treatment or education, and re-evaluate them before return to duty. We also work with companies when employees violate their substance abuse policies, providing similar services.

When critical events happen that impact the workplace (e.g. workplace violence, death by natural or accidental causes, robbery, injury, or even layoffs) we work with companies to provide crisis intervention and recovery services. We can provide executive consultation, group defusing and debriefing, and individual support to minimize emotional or psychological stress and facilitate team resiliency after such events.

For Employees and their covered family members

For Employees and their covered family members

For Employees and their covered family members

For Employees and their covered family members

For Employees and their covered family members

Up to a contracted amount of sessions

Up to a contracted amount of sessions

30-minutes

30-minutes

Up to a contracted number of hours

Free, Confidential

Free, Confidential

Free, Confidential

Free, Confidential

Free, Confidential

Strong Provider Network across the islands

Experienced professional coaches

Experienced attorneys

Certified Financial Experts

Healthcare Navigators

Referral for ongoing treatment when needed

Referral for ongoing coaching or treatment when needed

25% off their bill if you need further assistance

Referral for additional assistance

Referral for additional assistance