Supervisors call or meet with EAP staff to discuss personnel or organizational issues. We can coach supervisors, managers, and executive leadership on the most effective ways to handle given situations, serving as your external behavioral health on-call consultants.

Supervisors, in consultation with HR and EAP, may formally refer employees for EAP services when there are performance or behavioral issues. Limited information relayed to company about employee’s participation and attendance with signed release.

Onsite trainings for supervisors and employees on a variety of topics, including compliance issues (e.g. Sexual Harassment, Workplace Violence, Drug & Alcohol), Communication, Stress Management, Mindfulness, Resiliency, Conflict, Skill Enhancement. See Training Catalog.

Employees only utilize EAP services when they are aware of them. From employee and supervisor orientations to monthly supervisor newsletters to quarterly employee newsletters, along with posters, cards, brochures, we give you the tools to promote our services.

In addition to providing materials to supplement any Well-Being or Wellness campaign, we can work with you to design a program tailored to your demographics to support almost any issue important to your company. Trainings and promotional materials may be utilized.

We support those companies under Department of Transportation (DOT) federal regulations for “safety-sensitive” employees, providing initial assessment of the employee who has tested positive, develop an individual plan, refer to appropriate treatment or education, and re-evaluate them before return to duty. We also work with companies when employees violate their substance abuse policies, providing similar services.

When critical events happen that impact the workplace (e.g. workplace violence, death by natural or accidental causes, robbery, injury, or even layoffs) we work with companies to provide crisis intervention and recovery services. We can provide executive consultation, group defusing and debriefing, and individual support to minimize emotional or psychological stress and facilitate team resiliency after such events.

We provide you with regular reports that maintain confidentiality of individual users of our services, but provide companies with an overall view of why people are using our services and how many people are taking advantage of the variety of services we offer.

Face-to-face or telephonic

Face-to-face

Face-to-face Onsite

Onsite and mailed

Face-to-face or telephonic

Face-to-face

Face-to-face Onsite

Emailed

Unlimited

Unlimited

Hours included in most contracts, then fee for service

30-minutes

Up to a contracted number of hours

Included in most contracts

Hours included in most contracts, then fee for service

Quarterly or Annually depending on the size of the group

Supervisors can call our EAP staff to discuss personnel or organizational issues. We can coach supervisors, managers, and executive leadership on the most effective ways to handle given situations, serving as your external behavioral health on-call consultants.

Supervisors, in consultation with HR and EAP, may formally refer employees for EAP services when there are performance or behavioral issues. Limited information is relayed to company about employee’s participation and attendance with signed release.

Onsite trainings for supervisors and employees on a variety of topics, including compliance issues (e.g. Sexual Harassment, Workplace Violence, Drug & Alcohol), Communication, Stress Management, Mindfulness, Resiliency, Conflict, Skill Enhancement. See Training Catalog.

The primary way employees find out about EAP is from their supervisor mentioning it and recommending it. We provide supervisors with brochures, flyers, posters, cards – all tools to use to help promote EAP services. We also provide supervisor orientations to train supervisors how to use our services, and send out monthly supervisor newsletters that directly answer common questions from a supervisor’s point of view.

We support those companies under Department of Transportation (DOT) federal regulations for “safety-sensitive” employees, providing initial assessment of the employee who has tested positive, develop an individual plan, refer to appropriate treatment or education, and re-evaluate them before return to duty. We also work with companies when employees violate their substance abuse policies, providing similar services.

When critical events happen that impact the workplace (e.g. workplace violence, death by natural or accidental causes, robbery, injury, or even layoffs) we work with companies to provide crisis intervention and recovery services. We can provide executive consultation, group defusing and debriefing, and individual support to minimize emotional or psychological stress and facilitate team resiliency after such events.

Note: Some employer groups do not provide all these services. Call us if you have any questions.

For Employees and their covered family members

For Employees and their covered family members

For Employees and their covered family members

For Employees and their covered family members

For Employees and their covered family members

Up to a contracted amount of sessions

Up to a contracted amount of sessions

30-minutes

30-minutes

Up to a contracted number of hours

Free, Confidential

Free, Confidential

Free, Confidential

Free, Confidential

Free, Confidential

Strong Provider Network across the islands

Experienced professional coaches

Experienced attorneys

Certified Financial Experts

Healthcare Navigators

Referral for ongoing treatment when needed

Referral for ongoing coaching or treatment when needed

25% off their bill if you need further assistance

Referral for additional assistance

Referral for additional assistance