Prospective Customers

  • Whatever your industry...

    Whatever your industry...

  • In the city...

    In the city...

  • In the country...

    In the country...

  • Whether you've been around awhile...

    Whether you've been around awhile...

  • Or just starting up...

    Or just starting up...

  • Large or small...

    Large or small...

  • Anywhere across the state...

    Anywhere across the state...

  • Mauka...

    Mauka...

  • Or Makai...

    Or Makai...

  • We're here to help you with your people...

    We're here to help you with your people...

  • Help you keep your sanity...

    Help you keep your sanity...

  • And help your bottom line...

    And help your bottom line...

  • We would welcome an opportunity of helping you!

    We would welcome an opportunity of helping you!

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There are many reasons why over 170 employer groups across the state have chosen Employee Assistance of the Pacific to be their EAP partner.

  • We provide a robust array of services +

    We provide a robust array of services to our customers that helps our EAP serve more of their valuable employees – through counseling, and also legal, financial, and healthcare navigation/eldercare consultation. All of our services promote employee Well-Being, helping your bottom line!
  • We support your managers and supervisors +

    We support your managers and supervisors positively resolve their most challenging issues – whether it’s productivity, attendance, drug and alcohol concerns, workplace violence issues, bullying, morale, or coping with today’s faster pace of business.
  • We are available to our customers on their worst day +

    We are available to our customers on their worst day with a strong, experienced Hawaii-based leadership team of corporate consultants as well as a strong, statewide network of counselors experienced in helping companies manage disruptive events and stay resilient. We know how to help executive leadership through rank and file employees recover from robberies, death, disaster, layoffs, and any kind of challenge your organization might face.
  • We can partner with you for your organizational health efforts +

    We can partner with you for your organizational health efforts supporting key initiatives with trainings, benefit fair attendance, Well-Being materials, and HR/supervisor/manager support.
  • We understand that today we must demonstrate ROI +

    We understand that today we must demonstrate ROI and are willing to help calculate the Return On Investment for our services in a way that makes sense to you.
  • We ultimately help you get more value from your EAP dollar +

    We ultimately help you get more value from your EAP dollar We work with you to co-brand our materials, customizing your organization a brochure so that your employees will see us as a partner, not just a vendor. Some EAPs reduce services to save money, or put roadblocks in the way of people getting help. We want your employees to use our service, and that attitude comes across.
  • We understand the importance of having an EAP provider that is LOCAL +

    We understand the importance of having an EAP provider that is LOCAL Here in Hawaii, employees don’t call an 800 number in Chicago. We know the islands and our providers, they’re not just names on a list. We understand local issues, needs, pressures, and traffic because we live here too!
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Get an EAP Quote!

Click Here
to request an
Online Quote

Call Us
for a Quote
(808) 597-8222

 
  


How We Help Employers

Companies who use our robust EAP services find that we help them reduce healthcare costs,  absenteeism, turnover, and workers’ compensation claims, all while we are helping  increase productivity, safety, morale, and more.

 

 

Management Consultation

Supervisor Referrals

Training & Education

EAP Promotion

Targeted Work/Life and Well-Being Campaigns

Substance Abuse Professional (SAP) Services

Critical Incident Response

Utilization Reports

Supervisors call or meet with EAP staff to discuss personnel or organizational issues. We can coach supervisors, managers, and executive leadership on the most effective ways to handle given situations, serving as your external behavioral health on-call consultants.

Supervisors, in consultation with HR and EAP, may formally refer employees for EAP services when there are performance or behavioral issues. Limited information relayed to company about employee’s participation and attendance with signed release.

Onsite trainings for supervisors and employees on a variety of topics, including compliance issues (e.g. Sexual Harassment, Workplace Violence, Drug & Alcohol), Communication, Stress Management, Mindfulness, Resiliency, Conflict, Skill Enhancement. See Training Catalog.

Employees only utilize EAP services when they are aware of them. From employee and supervisor orientations to monthly supervisor newsletters to quarterly employee newsletters, along with posters, cards, brochures, we give you the tools to promote our services.

In addition to providing materials to supplement any Well-Being or Wellness campaign, we can work with you to design a program tailored to your demographics to support almost any issue important to your company. Trainings and promotional materials may be utilized.

We support those companies under Department of Transportation (DOT) federal regulations for “safety-sensitive” employees, providing initial assessment of the employee who has tested positive, develop an individual plan, refer to appropriate treatment or education, and re-evaluate them before return to duty. We also work with companies when employees violate their substance abuse policies, providing similar services.

When critical events happen that impact the workplace (e.g. workplace violence, death by natural or accidental causes, robbery, injury, or even layoffs) we work with companies to provide crisis intervention and recovery services. We can provide executive consultation, group defusing and debriefing, and individual support to minimize emotional or psychological stress and facilitate team resiliency after such events.

We provide you with regular reports that maintain confidentiality of individual users of our services, but provide companies with an overall view of why people are using our services and how many people are taking advantage of the variety of services we offer.

Face-to-face or telephonic

Face-to-face

Face-to-face Onsite

Onsite and mailed

Face-to-face or telephonic

Face-to-face

Face-to-face Onsite

Emailed

Unlimited

Unlimited

Hours included in most contracts, then fee for service

30-minutes

Up to a contracted number of hours

Included in most contracts

Hours included in most contracts, then fee for service

Quarterly or Annually depending on the size of the group

Note: Some employer groups do not provide all these services. Call us if you have any questions.

 

 


How We Help Your Supervisors

We support your company by supporting it’s leaders – your Supervisors and Mangers. They have a variety of services available to them that’s one phone call away, as well as EAP services for their own personal or professional needs.

 

 

Management Consultation

Supervisor Referrals

Training & Education

EAP Promotion

Substance Abuse Professional (SAP) Services

Critical Incident Response

Supervisors can call our EAP staff to discuss personnel or organizational issues. We can coach supervisors, managers, and executive leadership on the most effective ways to handle given situations, serving as your external behavioral health on-call consultants.

Supervisors, in consultation with HR and EAP, may formally refer employees for EAP services when there are performance or behavioral issues. Limited information is relayed to company about employee’s participation and attendance with signed release.

Onsite trainings for supervisors and employees on a variety of topics, including compliance issues (e.g. Sexual Harassment, Workplace Violence, Drug & Alcohol), Communication, Stress Management, Mindfulness, Resiliency, Conflict, Skill Enhancement. See Training Catalog.

The primary way employees find out about EAP is from their supervisor mentioning it and recommending it. We provide supervisors with brochures, flyers, posters, cards – all tools to use to help promote EAP services. We also provide supervisor orientations to train supervisors how to use our services, and send out monthly supervisor newsletters that directly answer common questions from a supervisor’s point of view.

We support those companies under Department of Transportation (DOT) federal regulations for “safety-sensitive” employees, providing initial assessment of the employee who has tested positive, develop an individual plan, refer to appropriate treatment or education, and re-evaluate them before return to duty. We also work with companies when employees violate their substance abuse policies, providing similar services.

When critical events happen that impact the workplace (e.g. workplace violence, death by natural or accidental causes, robbery, injury, or even layoffs) we work with companies to provide crisis intervention and recovery services. We can provide executive consultation, group defusing and debriefing, and individual support to minimize emotional or psychological stress and facilitate team resiliency after such events.

Note: Some employer groups do not provide all these services. Call us if you have any questions.

 

 


 

How We Help Your Employees

And yes, we help your employees in a variety of ways, providing them with a robust variety of services (free to them) that are aimed at increasing their productivity, helping them with personal or work-related issues, and increasing their resiliency.

 

 

Counseling & Assessment

Coaching

Legal Consultation

Financial Consultation

Healthcare Navigation/ Eldercare

For Employees and their covered family members

For Employees and their covered family members

For Employees and their covered family members

For Employees and their covered family members

For Employees and their covered family members

Up to a contracted amount of sessions

Up to a contracted amount of sessions

30-minutes

30-minutes

Up to a contracted number of hours

Free, Confidential

Free, Confidential

Free, Confidential

Free, Confidential

Free, Confidential

Strong Provider Network across the islands

Experienced professional coaches

Experienced attorneys

Certified Financial Experts

Healthcare Navigators

Referral for ongoing treatment when needed

Referral for ongoing coaching or treatment when needed

25% off their bill if you need further assistance

Referral for additional assistance

Referral for additional assistance

Note: Some employer groups do not provide all these services. Call us if you have any questions.


Get an EAP Quote!

Click Here
to request an
Online Quote

Call Us
for a Quote
(808) 597-8222

 
  

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